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Posted: Saturday, May 13, 2017 6:31 AM


Job Title: Administrative Assistant
Status: 30 hours per week, non-exempt
Reports to: Community Manager

POSITION SUMMARY: Provide administrative support to the Community Manager in the day-to-day administration and operation of the community. Provide a high level of
customer service, professionalism and sense of urgency in the completion of all tasks assigned.

Essential Tasks:
• Acquire and maintain knowledge of Associations’ documents, policies, and procedures, including but not limited to the Articles of Incorporation, CC&Rs, Rules and Regulations, policies and procedures, Reserve Study and the Budget.
• Respond to all homeowner requests, concerns, and possible violations of the Governing Documents, maintain positive communication, including an open line of communication between all parties involved.
• Prepare Seller’s Packages and collect fee. Process Architectural Requests to ARC Committee in a timely manner.
• Answer phone; take messages off voicemail at least twice per day; respond to calls; pass calls on the Community Manager when required.
• Under the supervision of the Community Manager, help respond to correspondence from Board of Directors, Committee members, homeowners, and vendors.
• Provide monthly status updates to Board of Directors in conjunctions with Community Manager report at each board meeting, and at other times when requested.
• Assist with coordination of all community-related meetings, including Board of Directors, Committee meetings, Annual Meeting and Election, Budget Ratification Meeting and other meetings as required.
• Under the supervision of the Community Manager, prepare all related and/or required meeting notices.
• Assist with the writing of the monthly newsletter.
• Under the supervision of the Community Manager, forward items to Website Administrator as well as appropriate Board member for inclusion on Association’s Facebook page.
• For all new owners, prepares all necessary documentation and sends packets of information which may include contact forms, policy manuals, usage calendars, etc.
• Maintain owner, account payables and other files.
• Issue gate remotes and FOBs as needed.
• Oversee Clubhouse rentals; complete agreement with owner and collect Fee and Refundable Security Deposit.
• Under the supervision of the Community Manager, write draft copies of meeting minutes for Board Meetings and Executive Sessions, and other meetings as assigned.
• Ensure accurate contact information for all owners in the billing system; update accurately as necessary.

• Under the supervision of the Community Manager, interact with Community Inspector; use database to write letters of violation to owners; update Board at each Executive Session.
• Maintain inventory of office supplies; notify Community Manager when it is time to order additional supplies.
• Open mail on a daily basis.
• Perform other tasks and projects as assigned.
Job Qualifications Education and Experience:
• Provisional Manager license a huge plus.
• Experience with homeowner associations preferred.
• At least two years of college preferred.
• Minimum of three years proven administrative and customer service required.
• Minimum three years administrative experience required.
• Competency in Microsoft Office, including Word, Excel and Outlook required; experience with Microsoft Publisher a plus.
• Position requires patience and the need to be sensitive to owners and guests needs while having a strong ability to manage sometimes negative situations.
• Ability to multitask on a variety of levels.
• High level of organization and attention to detail.
• Well respected with high degree of integrity and ability to show independent judgment and initiative.
• This position represents the Association in handling complaints; as the Administrative Assistant you will be expected to work as a team with the Community Manager, Handyman, Janitor and Inspector.
• Ability to speak and hear
• Close and distance vision
• Frequent sitting with some walking and standing
• Ability to lift and carry 5 pounds.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Willingness to work in the evenings and on a Saturday when requested to do so.
• $15.00 per hour, no benefits, two weeks paid vacation after one year.
• Deadline to apply, May 19, 2017

• Location: Las Vegas

• Post ID: 27090283 nevada is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017